Position Title: Client Services – Civilian Member

Permanent Part-Time Position, Wage Range $26.42/hr – $33.62/hr

Required to work Thursdays and Fridays 8:30 am to 4:30 pm with paid lunch break.

Posting Close Date: Friday October 11, 2019 at 4 pm.

Central Saanich Police Service is looking for an individual committed to delivering the highest quality service to the public in-person, over the telephone, and within a virtual environment. If you meet the requirements below consider applying for the following position:  Client Services – Civilian Member.


  • Secondary School graduation or equivalent.
  • Experience delivering a high standard of client service in a dynamic environment (in-person, via virtual technologies or over the telephone).
  • Experience working with various computer applications including MS Word, Excel and Outlook.
  • Experience providing services to clients from diverse backgrounds, including but not limited to, clients from various ethnic and cultural backgrounds, clients with mental health issues and/or physical disabilities or other challenges, clients with substance use issues and individuals who may be in crisis, displaying frustration, anger or acting out in an abusive manner.
  • Ability to multi-task and stay focused in a high volume environment and display resilience in the face of adversity.
  • Ability to communicate effectively, both verbally and in writing with tact, diplomacy and confidentiality.
  • Ability to type a minimum of 50 words per minute.
  • Successful completion of security screening requirements of the Central Saanich Police Service.

Preference may be given to applicants who have the following:

  • One or more years of experience working in a police environment or similar.
  • One or more years of experience working with police systems PRIME and CPIC.
  • Recent client service experience.

Email your cover letter and resume to katie.charlton@cspolice.ca.

Attention: Katie Charlton

Executive Coordinator

1903 Mount Newton Cross Rd

Saanichton, BC

V8M 2A9